Celebrated for over 25 years by style conscious and trend-savvy shoppers across the globe, Forever 21 has set the fashion industry on fire by showcasing the most current collections, on-trend apparel, and exciting shopping environments.

When you join the Forever 21 family, you will enjoy a fast-paced, exciting work environment with tremendous opportunities for growth. We are committed to challenging fashion boundaries, acting on behalf of our customers, and demonstrating passion in all that we do.

Forever 21 is committed to nurturing your talents and supporting your career goals with our fun work environment, team culture, and core values.

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Supervisor, Social Media
Job Description :

Want more than just a job? Join Forever 21’s Corporate team and showcase your skills while working with our exceptional employees!

Position: Supervisor, Social Media

Department: Marketing

Reports to: PR and Social Media Marketing Manager
Direct Reports: Yes

FLSA Status: Exempt

Location: 3880 N Mission Los Angeles, CA 90031

Department Summary: 
Forever 21 is seeking an innovative, energetic, and passionate team player to add to our dynamic Marketing team.


Job Purpose:
The Social Media Supervisor will be responsible for planning, assigning, and overseeing the day-to-day functions of the social media team. He/she will work with manager to develop an innovative and effective social media strategy, plan and budget, focusing on analytics and company direction.  


  • Work with management to plan and oversee the execution of social media calendar and budget
  • Monitor, measure and continually update best practices by platform for team
  • Organize and distribute the work of social media team members
  • Train and develop team members by setting clear goals and providing timely feedback
  • Work with team to develop innovative social media plans for all campaigns, initiatives and promotions 
  • Manage social media agency by overseeing the internal execution of their recommendations
  • Gather, prioritize, and execute social media requests from internal and external teams 
  • Oversee the development and maintenance of all social channels ensuring content is interesting, promotes company messaging, and tailored for our customer and their lifestyle
  • Research and monitor competitive social media campaigns and share analysis and recommendations with team members
  • Identify and communicate customer service opportunities to internal community managers
  • Implement tests and best practices to continue each platforms success
  • Other duties as assigned

Knowledge, Skills, and Qualifications:

  • Bachelor’s degree in Marketing, Business Administration, or related field of study preferred
  • 3-4 years of experience in social media required
  • Fashion experience preferred
  • Must have previous supervisory experience 
  • Must have strong strategic, analytical, and organizational skills
  • Must have strong interpersonal skills and the ability to build solid business relationships internally and externally
  • Must have excellent written and verbal communication skills
  • Must have demonstrated experience and strong understanding of social media channels, specifically Facebook, Twitter, Google+, Instagram, Pinterest and blogs
  • Must have experience with online monitoring and measuring platforms  

At Forever 21, style isn’t dictated…It’s inspired. Forever 21 is the leading fashion retailer of the latest trends and the season’s hottest styles at can’t-resist-prices. U.S. and international locations stay true to the fast-fashion destination’s iconic store aesthetic giving fashion fans all over the globe the unforgettable shopping experience that is the one and only Forever 21.

Joining the Forever 21 family means joining an incredible team of talented, passionate and innovative people who work together to bring fashion to everyone, everywhere.  We’re always on the lookout for talented individuals eager to thrive in our fast-paced, dynamic environment filled with vast opportunities for career growth and development. This is a place where your ideas become actualized, creativity is encouraged and the possibilities are endless. Be part of something epic. Be part of Forever 21. Apply today!

Job Requirements :
Job Code : 12736
Division : Corp - Marketing / PR / Social
Location : * HQ - GLOBAL HQ CORPORATE OFFICES, Los Angeles CA US 90031
Job Type : Full Time
Career Level : Experienced (Non-Manager)
Education : Bachelor's Degree
Category : Merchandise Planning & Allocations

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